#identity
What we learn moving organisations onto the Microsoft cloud. Method, not opinion.

One agent is an integration. A hundred is a governance problem.
Agents got production identities before they got a stable way to record what they did. Microsoft Entra Agent ID is generally available, with sponsors and expiry dates. The OpenTelemetry conventions for agent traces are still experimental. That gap is not a detail: it decides what you can responsibly put into production this year, and it turns an AI question into a governance one.

Sending email from an application, without a single password
Microsoft turned off SMTP with a password. The answer is not to store a better secret: it is to store no secret at all. Managed identity, Microsoft Graph, and Mail.Send tied to a group of mailboxes. Here is the whole configuration, mistakes included.

The three decisions you make before moving to Azure
Most cloud projects do not fail on technology. They fail because building started before three things were decided.
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